Refund / Cancellation Policy

Scope

This policy applies to professional fees paid to SRH Law Associates for legal services. The specific terms applicable to your matter are those recorded in the engagement communication for that matter.

Cancellation by the Client

You may request cancellation of an engagement by written notice. The treatment of fees already paid depends on the stage the work has reached at the time of the request.

[Placeholder — insert the firm's notice period and cancellation terms.]

Refunds

Where work has not commenced, fees paid may be refundable in whole or in part. Where work has commenced, fees corresponding to work already carried out are generally not refundable.

[Placeholder — insert the firm's refund proportions and processing timelines.]

Non-Refundable Costs

Government fees, stamp duty, registration charges, statutory payments and third-party costs already incurred or paid on your behalf are not refundable.

Rescheduling Consultations

Consultation appointments may be rescheduled by giving advance notice, subject to availability. [Placeholder — insert the firm's rescheduling notice period.]

Cancellation by the Firm

We may decline or discontinue an engagement, including on grounds of conflict of interest or professional obligations. In such cases, fees for work not carried out are refunded.

How to Request a Refund

Refund requests may be made using the contact details published on this website, stating the matter reference, the date of payment and the reason for the request.