Privacy Policy

Information We Collect

We collect information that you choose to provide when you contact us or submit an enquiry through this website.

• Name, phone number and email address
• Service required, property type and property location
• Preferred contact method and the content of your message
• Documents you voluntarily share for review

Contact Form Information

Details submitted through the enquiry forms on this website are used to respond to your enquiry and to understand the nature of the assistance you require.

Phone and WhatsApp Enquiries

When you contact us by phone or WhatsApp, we may retain the details of the conversation and any documents shared, for the purpose of responding to your matter.

WhatsApp is operated by a third party and is subject to its own privacy terms.

How Information Is Used

Information provided to us is used for the following purposes.

• Responding to enquiries and providing requested services
• Preparing quotations and scope of work
• Maintaining records relating to a matter
• Complying with applicable legal and professional obligations

Data Protection

We take reasonable measures to protect information in our possession against unauthorised access, alteration or disclosure. No method of transmission or storage can be guaranteed to be entirely secure.

Third-Party Services

This website may rely on third-party service providers for hosting, communication and analytics. Such providers process information in accordance with their own terms and policies.

Cookies

This website may use cookies or similar technologies for basic functionality and to understand how the site is used. Most browsers allow you to control or disable cookies through their settings.

Your Rights

Subject to applicable law and our professional record-keeping obligations, you may request access to, correction of, or deletion of the personal information we hold about you.

Contact

For questions about this policy, or to make a request relating to your information, please contact us using the details provided on this website.